At Icon Pest Inc. we take privacy seriously.  That is why we have implemented this Privacy Policy. Our Privacy Policy is intended to describe how your personal information is processed and used. Icon Pest Inc. has done all in its power to prevent data theft, unauthorized access and disclosure by implementing the latest technologies which help safeguard all the information that we collect online. Please note that by visiting our website www.iconpest.ca, you are accepting the practices described in this Privacy Policy.

What about cookies?

Cookies are a kind of short-term memory for the web.  They are stored in your browser and enable a site to ‘remember’ little bits of information between pages or visits. Cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. You can choose whether to accept cookies by changing the settings of your browser. If you choose not to accept these cookies, your experience at our Web site may be diminished, and some features may not work as intended.

Personal Data

While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. 

Information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, Province, Postal code, City

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications-related services.
  • To provide You with special offers and general information about other services which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improve our Services, products, marketing and your experience.

How is your personal data protected?

Icon Pest Inc. uses reasonable precautions to keep the information disclosed to us secure. We have implemented security policies, rules and technical measures to protect your personal data from unauthorized access, improper use, unauthorized modification or disclosure. All our employees who have access to the information that you have provided and are associated with the processing of personal data are obligated to respect the confidentiality of your personal data.

How does Icon Pest Inc. support the Children’s Online Privacy Protection Act?

We do not knowingly collect personal information from minors under the age of 16 through our Service. We observe appropriate national laws and regulations on children’s privacy, including the Children’s Online Privacy Protection Act (COPPA) of 1998 in the United States. If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability
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